We bring together 10 of the most significant things you could do today to change the retail experience of tomorrow in one demo at RBTE
By Mo Pentel @morrispentel
TheFutureStore.Today is a collaboration of a group of 3 of the best technology solution design and delivery providers and a group of major manufacturers, the Customer Experience Foundation and a contact centre and overall around 20 of the best experts we could find to demonstrate how to completely revolutionise your customer experience at RBTE, Europe’s largest retail gathering at RBTE on March 10th & 11th at London’s Olympia.
Working together theFuturestore.Today have built live demos and interactive customer experiences that highlight some of the key aspects of how your relationship with technology is changing and how you can deliver Customer Experience better – and better means more cost effective (adding revenue – reducing cost).
As part of of the Eye on Innovation trail at RBTE each group has focused on demonstrating a clear insight about how existing technology from the world leading companies Apple Microsoft Google Amazon with special help from Samsung who are letting us use their coolest tech (they also have their own stand) with the latest retail interfaces and consumer tech demonstrating more of those things that will shape what the future retail experience will be. They are showing wearable tech & mobile payment both of which could totally revolutionise your business processes.
This is a practical stuff (including a live great live demo of video customer engagement courtesy of Avaya and remarkable In-Store Analytic Enhancements from Cisco)that is also a customer engagement tool that makes your Wi-Fi better and the latest ideas and trends in retail that will shape the future of your next 3 years.
Everything about the changing nature or your customer relationship
Around 20 of the best experts in retail technology and business strategy have collaborated to give you a feel of how customer experience is changing right now
In simple terms these are demonstrations of what we think are the next major trends in retail. Each of these demos could be delivered today and each one could revolutionise your customer engagement. Together they suggest that retail will be very different in 3 years.
There are even some rather cool robots who will be……
Together thefuturestore.today demonstrates the top trends that will change the retail experience. How the blending of technology designed around the customer experience and the trends in consumer behaviour and technology are changing your customer relationship.
They cover a significant number of major changes in the retail customer relationship.
We are displaying the latest innovations in Retail & Consumer Technology to demonstrate the future of Retail Experience.
1 – In-store Analytics that will change the In-Store Experience
2 – Video Customer Service delivered everywhere (You can visit the stand remotely)
3 – Augmented Reality applications for connecting you to connect and people (you can talk remotely to Customer Experience and technology experts)
4 – Call Centre agents without the call centre
5 – “Bring your home into my shop” – A new way of shopping for Home
6 – Omni-Channel Engagement – How you connect your retail space to your digital world
7 – Customer Experience Modelling – How to build emotions and Loyalty into your Customer Journey
8 – Jump Phone – A technology that always gets a phone signal
9 – Customer Experience Dashboards – How to operationalize your Customer Experience
10 – Retail Everywhere – How you deliver your organisation to where the Customer is from the single desktop to the single reporting system
Each one of these could dramatically change your cost and revenue base on their own together they are theFutureStore.Today. There are also some fun demos and other things going on so checkout Stand 873
For more info please visit www.TheFutureStore.Today is a collaboration of products and services from
Customer Experience Foundation
Future & Found
or click here