RBTE Partners

//RBTE Partners

RBTE Partners

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Customer Power

By | February 19th, 2016|Categories: Behaviour, Creative, Customer Experience, Customer Experience Strategy, Design, Latest, Morris Pentel, Omni Channel, RBTE, RBTE Partners, Retail, Retail Business Technology Expo, Thefuture.House, TheFutureStore.Today, Training, Videos|

Morris Pentel talks about a key fundamental change in the business landscape over the last few years. The change to the balance of economic power from the organisation to the socially empowered consumer is dramatic. [...]

Customer Journey Mapping Training & Cert On-line

By | October 17th, 2015|Categories: Behaviour, Creative, Customer Experience, Customer Experience Strategy, Design, Events, Morris Pentel, Omni Channel, RBTE, RBTE Partners, Retail, Retail Business Technology Expo, Thefuture.House, TheFutureStore.Today, Training, Uncategorized, Videos|

Customer Journey Mapping for CXFO Qualification at your own pace This is a detailed course on customer journey mapping looking at best practice every aspect touched by the customer journey. It provides the basic framework [...]

CX Essentials Detailed Course Outline

By | October 14th, 2015|Categories: Behaviour, Creative, Customer Experience, Customer Experience Strategy, Design, Events, Morris Pentel, Omni Channel, RBTE, RBTE Partners, Retail, Thefuture.House, TheFutureStore.Today, Training, Videos|Tags: , , , , , |

"Training should be delivered as experience"`   Learn some Essential elements of Customer Experience  like journey mapping and Voice of the customer and play with Artificial Intelligence, Behavioural Science & [...]

10 things that will change Retail at RBTE

By | March 5th, 2015|Categories: Customer Experience, Design, Latest, RBTE, RBTE Partners, Retail, Retail Business Technology Expo|

We bring together 10 of the most significant things you could do today to change the retail experience of tomorrow in one demo at RBTE By Mo Pentel @morrispentel TheFutureStore.Today is a collaboration of a [...]

Puzzles and Mysteries and the real value of Text Analytics

By | February 28th, 2015|Categories: Customer Experience, RBTE, RBTE Partners|

By: Josh Anderson and Chris West, Verbal Identity Ltd Data-rich Marketing Directors and Customer Experience Directors now face a similar situation to the “Screwball Division” of Allied Intelligence during World War II. Malcolm Gladwell, in [...]

Samsung join theFutureStore.Today project

By | February 27th, 2015|Categories: Latest, RBTE, RBTE Partners, Retail, Retail Business Technology Expo|

As Mobile and other connected technologies are redefining the retail landscape, combined with a more tech-savvy generation of shoppers, the use of technology in retail environments is more important than ever. At RBTE, Samsung will [...]